Frequently Asked Questions

Find answers to common questions about Socyze AI

What social media platforms does Socyze AI support?

Currently, Socyze AI supports LinkedIn and X (Twitter) with full analytics and AI insights. We're actively working on adding Instagram, Facebook, and other major platforms. You can track our progress and request new integrations through our support team.

How does the AI content suggestion feature work?

Our AI analyzes your historical post performance, audience engagement patterns, trending topics in your industry, and optimal posting times to generate personalized content suggestions. The more data you provide, the more accurate and tailored the suggestions become.

Is my social media data secure?

Absolutely. We use bank-level encryption for all data transmission and storage. Your social media credentials are never stored on our servers - we only access the data you explicitly authorize through official OAuth protocols. We're also GDPR compliant and undergo regular security audits.

Can I export my analytics data?

Yes! You can export your analytics data in multiple formats including CSV, PDF reports, and JSON. This includes all your performance metrics, engagement data, and AI insights. Premium users get additional export options and automated report scheduling.

How often is my data updated?

Data is updated in real-time when you manually sync your accounts. For automated updates, free accounts get daily syncs while premium accounts receive hourly updates. You can also trigger manual syncs anytime from your dashboard.

What's included in the free plan?

The free plan includes basic analytics for up to 2 social media accounts, weekly AI content suggestions, manual data syncing, and access to our core dashboard features. It's perfect for individuals and small businesses getting started with social media analytics.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.