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Frequently Asked Questions
How do I connect my social media accounts?
Navigate to your dashboard and click on the "Connect" buttons for LinkedIn, Mastodon, or other supported platforms. You'll be redirected to authorize Socyze AI to access your public profile and posts.
Is my data secure?
Yes, we use industry-standard encryption and security measures to protect your data. We only access public information and never store your social media passwords. Read our Privacy Policy for more details.
How often is my data updated?
Data is updated when you manually sync your accounts or run analysis. We recommend syncing weekly for the most accurate insights and AI recommendations.
Can I export my analytics data?
Yes, you can export your analytics data in various formats including CSV and PDF reports. Look for the export options in your dashboard analytics section.
What social media platforms do you support?
Currently, we support LinkedIn and Mastodon, with Instagram integration coming soon. We're continuously working to add support for more platforms based on user demand.